Refund policy
**Returns and Store Credit**
At SMIK ROSEBERY, we want you to be happy with your purchase. If you are not satisfied, you may return your item within **7 days** of receiving it.
To be eligible for a return:
- The item must be **unused**, in its **original packaging**, with **tags attached**
- The item must be in **perfect condition** with no alterations or damage
**Store Credit Only**
Please note, we do **not** offer refunds or shipping refunds as we operate a physical store. Instead, returns are eligible for **store credit** valid for **1 year** from the date of issue.
**Exchanges**
We do not offer direct exchanges. Use your store credit to select a new item within 1 year.
**How to Return**
Contact us at **hello@smikrosebery.com.au** or call **0418 837 264** to arrange your return.
Thank you for shopping with SMIK ROSEBERY!